Terms & Conditions
Last updated: October 14, 2026
Please read these terms before using the Flat Stone Designs website.
1. About These Terms
These Terms & Conditions (“Terms”) govern your access to and use of https://flatstonedesigns.com (the “Website”), including browsing product information, downloading catalogues or documents, and submitting enquiries, sample requests or requests for quotations.
The Website is operated under the name G D Flat Stone Designs (“Flat Stone Designs”, “we”, “us” or “our”). Please verify that this wording matches the exact legal name of the business responsible for the Website before publication.
By using the Website, you agree to these Terms. If you do not agree, please do not use the Website.
The Website is operated under the name G D Flat Stone Designs (“Flat Stone Designs”, “we”, “us” or “our”). Please verify that this wording matches the exact legal name of the business responsible for the Website before publication.
By using the Website, you agree to these Terms. If you do not agree, please do not use the Website.
2. Website Information and Product Descriptions
We make reasonable efforts to keep Website content useful and up to date. Product descriptions, images, colours, dimensions, finishes, technical details and application examples are provided for general information and may be updated without notice.
Natural stone and stone-veneer products can show variations in colour, texture, pattern, thickness and finish. Screen settings, photography, lighting, samples and production batches may also affect appearance. Website images and samples should not be treated as a guarantee that every supplied sheet will be identical.
Please confirm the required specifications, suitability and quantity with us before placing an order. Where applicable, the written quotation, approved sample, technical documentation and order confirmation will govern the specific transaction.
Natural stone and stone-veneer products can show variations in colour, texture, pattern, thickness and finish. Screen settings, photography, lighting, samples and production batches may also affect appearance. Website images and samples should not be treated as a guarantee that every supplied sheet will be identical.
Please confirm the required specifications, suitability and quantity with us before placing an order. Where applicable, the written quotation, approved sample, technical documentation and order confirmation will govern the specific transaction.
3. Enquiries, Samples and Quotations
Submitting a contact form, sample request or request for quotation does not by itself create a purchase contract or guarantee product availability.
We may contact you to clarify the product, application, quantity, destination or other project requirements. Any quotation will be subject to the details, validity period, pricing, currency, taxes, payment terms, delivery arrangements and other conditions stated in that quotation.
A quotation is not a confirmed order unless and until we accept the order in writing. We may correct an obvious clerical or typographical error in Website content or a quotation, subject to applicable law and any agreement already formed.
We may contact you to clarify the product, application, quantity, destination or other project requirements. Any quotation will be subject to the details, validity period, pricing, currency, taxes, payment terms, delivery arrangements and other conditions stated in that quotation.
A quotation is not a confirmed order unless and until we accept the order in writing. We may correct an obvious clerical or typographical error in Website content or a quotation, subject to applicable law and any agreement already formed.
4. Orders, Pricing and Payment
Order acceptance, final pricing, taxes, payment milestones, production schedules and any other commercial conditions will be set out in the applicable written quotation, pro forma invoice, sales confirmation or separate agreement.
Do not assume that a Website price, indicative figure or general product description is a binding offer. Any advance payment, balance payment, credit period or cancellation condition must be confirmed in the relevant transaction documents. We will not treat an enquiry as an order merely because it has been submitted through the Website.
Do not assume that a Website price, indicative figure or general product description is a binding offer. Any advance payment, balance payment, credit period or cancellation condition must be confirmed in the relevant transaction documents. We will not treat an enquiry as an order merely because it has been submitted through the Website.
5. Samples, Technical Information and Installation
Samples, catalogues, installation guides and technical documents are intended to help with product evaluation. They do not replace a project-specific assessment by a suitably qualified architect, designer, contractor, installer or other professional.
Before installation, the purchaser or project professional should verify substrate condition, surface preparation, adhesive compatibility, environmental exposure, fire or building-code requirements, waterproofing, structural suitability and any other requirements relevant to the intended application. Follow the applicable product instructions and obtain professional advice where needed.
Unless expressly agreed in writing, we do not supervise or control site conditions, third-party installation work, workmanship or the selection of materials used with our products.
Before installation, the purchaser or project professional should verify substrate condition, surface preparation, adhesive compatibility, environmental exposure, fire or building-code requirements, waterproofing, structural suitability and any other requirements relevant to the intended application. Follow the applicable product instructions and obtain professional advice where needed.
Unless expressly agreed in writing, we do not supervise or control site conditions, third-party installation work, workmanship or the selection of materials used with our products.
6. Delivery, Inspection and Risk
Delivery methods, estimated timelines, freight charges, export documentation, insurance, transfer of risk, inspection requirements and responsibility for unloading will be stated in the applicable quotation or order documents. Any delivery date communicated before order confirmation is an estimate unless expressly agreed otherwise in writing.
Please inspect goods promptly on receipt and document any visible damage, shortage or discrepancy. Notify us and the carrier, where relevant, within the period and by the process stated in your order documents or applicable law. This clause does not remove any rights that cannot legally be excluded.
Please inspect goods promptly on receipt and document any visible damage, shortage or discrepancy. Notify us and the carrier, where relevant, within the period and by the process stated in your order documents or applicable law. This clause does not remove any rights that cannot legally be excluded.
7. Cancellations, Returns and Warranty
Cancellation, return, replacement, claims and warranty terms depend on the written terms applicable to the specific order and any mandatory legal rights. Do not assume that made-to-order, customised, cut, installed or otherwise specially prepared products can be cancelled or returned unless the relevant order terms or applicable law allow it.
Any product guarantee or warranty applies only to the extent stated in the written warranty or order documents provided for the relevant product. Please contact us before returning goods or arranging replacement; unauthorised returns may not be accepted. Nothing in these Terms limits rights that cannot be limited under applicable law.
Any product guarantee or warranty applies only to the extent stated in the written warranty or order documents provided for the relevant product. Please contact us before returning goods or arranging replacement; unauthorised returns may not be accepted. Nothing in these Terms limits rights that cannot be limited under applicable law.
8. Acceptable Use of the Website
You agree not to misuse the Website, attempt unauthorised access to its systems, interfere with its security or operation, upload malicious code, submit false or misleading information, or use Website content in a way that infringes another person’s rights or applicable law.
We may restrict or suspend access where reasonably necessary to protect the Website, its users or our business, subject to applicable law.
We may restrict or suspend access where reasonably necessary to protect the Website, its users or our business, subject to applicable law.
9. Intellectual Property
Unless otherwise stated, Website text, branding, logos, product photography, graphics, catalogue material, layouts and other content are owned by or licensed to Flat Stone Designs and are protected by applicable intellectual-property laws.
You may view the Website and download materials made available for your personal or internal business evaluation. You must not reproduce, republish, modify, distribute, commercially exploit or create derivative works from Website content without prior written permission, except where the law permits it.
You may view the Website and download materials made available for your personal or internal business evaluation. You must not reproduce, republish, modify, distribute, commercially exploit or create derivative works from Website content without prior written permission, except where the law permits it.
10. Third-Party Links and Services
The Website may link to third-party websites or services for convenience. We do not control those third parties and are not responsible for their content, availability, terms or privacy practices. Accessing a third-party site is at your own discretion; please review its applicable terms and privacy policy.
11. Disclaimers and Limitation of Liability
The Website and its general information are provided on an “as available” basis. To the extent permitted by law, we do not guarantee that the Website will always be uninterrupted, error-free or free of harmful components, or that general Website information will be suitable for every project.
To the extent permitted by applicable law, Flat Stone Designs will not be liable for indirect or consequential loss arising solely from the use of, or inability to use, the Website. Product-related rights, remedies and liability are governed by the applicable written order documents and mandatory law.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is not permitted by law, or affects any non-waivable statutory rights.
To the extent permitted by applicable law, Flat Stone Designs will not be liable for indirect or consequential loss arising solely from the use of, or inability to use, the Website. Product-related rights, remedies and liability are governed by the applicable written order documents and mandatory law.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is not permitted by law, or affects any non-waivable statutory rights.
12. Privacy
Our handling of personal information submitted through the Website is described in our Privacy Policy. Please read that policy before submitting personal information. You can contact us using the details below if you have a question about an enquiry or information you have provided.
13. Changes to These Terms
We may update these Terms from time to time by publishing a revised version on this page. The “Last updated” date should be changed when revisions are published. Your continued use of the Website after updated Terms are posted indicates acceptance of the updated Terms to the extent permitted by applicable law. Any separate signed agreement or confirmed order remains subject to its own terms.
14. Governing Law
These Terms are intended to be governed by the laws of India, subject to any mandatory law that applies to a particular user or transaction. Courts with competent jurisdiction in India will have jurisdiction, subject to applicable law and any valid dispute-resolution terms agreed in writing. Please obtain legal review to confirm the appropriate jurisdiction for the business before publication.
15. Contact Us
For questions about these Terms & Conditions, contact us:
Email: info@flatstonedesigns.com
Website: https://flatstonedesigns.com
Email: info@flatstonedesigns.com
Website: https://flatstonedesigns.com